Reviews

334
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2025 GMC YUKON XL AT4 Owner

Oct 17, 2026

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The service was great and I received my vehicle quickly.

2025 GMC SIERRA K2500 DENALI ULTIM Owner

Oct 17, 2026

CarfaxCarfax

I don't like when I have to be inconvenienced due to the inability to duplicate a problem and wait for it to cause other problems until it can be repaired under warranty

2022 GMC YUKON/DENALI Owner

Oct 11, 2026

CarfaxCarfax

Kim was amazing as always. Service was excellent.

2024 GMC SIERRA K2500 DENALI Owner

Oct 7, 2026

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Excellent service department! Great truck detail work as well and reasonably priced!

2018 GMC TERRAIN SLE Owner

Sep 30, 2026

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I always serviced my car at the dealership. I was surprised with the latest price hikes of changing oil and filter, as well as charging $20 for tire rotation which used to be included.

2022 BUICK ENVISION PREFERRED Owner

Sep 26, 2026

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Kim Moore did a great job scheduling my oil change and engine filter replacement. She got me in and out in less than two hours and scheduled my car for its yearly detail. Thank you, Kim

Rick R.

Sep 20, 2026

CarfaxCarfax

nice people, well organized, get it done on time

2024 CHEVROLET TRAX LS Owner

Aug 28, 2026

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Wish they could've recommended me to get a free diagnosis somewhere else instead taking advantage of my limited time to get things fixed

2016 BUICK CASCADA PREMIUM Owner

Aug 27, 2026

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This dealership returned my brand new car with less than 1000 miles to me with fingerprints and oil splattered all over the engine. I picked up the car after 5 days of repair to no gas in the car, no car wash or detailing was done. The service advisor happily told me to return the car, pick up a loaner and they would correct everything. 'Well, 4 days later again and I pick up the vehicle to which the repair and clean up of the engine had been done, but again, the car was re4turned to me with no gas or detailing. Not to mention the fact that the dealership did not inform me that they were not an in network provider, therefore, the warranty company charged a $350 deductible instead of the $100 the warranty company asks for in network repairs. The dealership ultimately honored the $100 deductible, but they should have informed me that they were not in network. Who would have thought that a Buick dealership would not be in network for a Buick repair? George the service advisor was very apologetic and made everything right in the end, but it should have been done right in the first place. I will not be returning to Crown Buick for my future repairs or service.

2024 ACURA MDX TYPE S ADVANCE Owner

Aug 19, 2026

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Services was great. Tire replacement.

2020 GMC TERRAIN DENALI Owner

Aug 16, 2026

CarfaxCarfax

All is good with the service here

2024 GMC SIERRA K1500 DENALI Owner

Aug 14, 2026

CarfaxCarfax

John was knowledgeable and professional

2021 AUDI A5 PRESTIGE 45 Owner

Aug 12, 2026

CarfaxCarfax

Very good service and on time!!

2020 GMC SIERRA C1500 SLE Owner

Aug 8, 2026

CarfaxCarfax

Great people, knowledgeable, honest. Crown will be my GMC dealer from now on.

2012 GMC SIERRA C1500 SLE Owner

Aug 6, 2026

CarfaxCarfax

Great service! Thank you Jay.

2025 GMC SIERRA K2500 AT4 Owner

Aug 1, 2026

CarfaxCarfax

Terrible. Was sold a 3 pack of deisel oil changes and was told it included checking and refilling all fluids and upon completion asked about the DEF and was told the only fluid they top off is windshield washer and it doesn't include tire rotation either and upon complaint was told I was not party to the conversation but that's all the package includes. Very unhappy will not go back after package used.

2014 GMC SIERRA K1500 SLT Owner

Aug 1, 2026

CarfaxCarfax

Kim in service was so helpful and accurate at figuring out what was wrong with my truck.

2024 GMC SIERRA K2500 DENALI Owner

Jul 31, 2026

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Crown GMC Service is great; They addressed my issues quickly and made corrections where necessary. Jay is very attentive and professional

2015 GMC YUKON XL C1500 SLT Owner

Jul 29, 2026

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They were very helpful and able to get me back on track with my vacation in the same day. I appreciate all of their work.

2024 GMC SIERRA K1500 DENALI Owner

Jul 22, 2026

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I had a mysterious electrical problem when the vehicle was in the sun and summer heat. George and team figured out the problem and fixed it.

2023 GMC TERRAIN SLT Owner

Jul 21, 2026

CarfaxCarfax

Always excellent service at Crown!!!

2024 GMC SIERRA K1500 DENALI ULTIM Owner

Jul 13, 2026

CarfaxCarfax

Kim in service was excellent!!. She kept me updated on the progress of my vehicle and answered all my questions.

2020 GMC SIERRA C1500 SLT Owner

Jul 9, 2026

CarfaxCarfax

Turn around time and service manager

2023 HYUNDAI SANTA FE LIMITED Owner

Jul 8, 2026

CarfaxCarfax

Service was great, communication was above expectations

2025 GMC SIERRA K1500 AT4 Owner

Jun 25, 2026

CarfaxCarfax

Jon and the whole crew were professional and detailed. Would definitely recommend.

2025 AUDI Q5 E PREMIUM 55 Owner

Jun 11, 2026

CarfaxCarfax

All employee are overworked. Even though they are very nice, it takes multiple call to connect to them and/or to get a call back.

2022 GMC SIERRA K1500 SLT Owner

Jun 1, 2026

CarfaxCarfax

Got it fixed the same day would highly recommend them George was super nice

2016 BUICK REGAL Owner

May 14, 2026

CarfaxCarfax

The next day after my service. I opened my hood I found my maf sensor unplugged and hand rag down on the motor. Also that same night my radiator fan seemed to take forever to cut off after driving.

2020 GMC CANYON SLE Owner

May 11, 2026

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Thankful I purchased the extended warranty through Crown Kia, had to have the transmission replaced and Crown did a wonderful job! It was a challenge being without my truck for so long, but appreciate the rental and courtesy vehicles that were provided for me.

2025 GMC SIERRA K1500 SLT Owner

Apr 26, 2026

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It was fast and convenient. Worked for me

2019 GMC YUKON XL C1500 SLT Owner

Apr 23, 2026

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During a family trip to FL, we scheduled service at another GMC dealership, only to be informed the maintenance needed would be about four hours (and I could tell it was likely going to be longer than that, even with an appointment). So I decided to leave and scheduled service for Crown the next day. Sooooo incredibly glad I did. Seeing their review ratings gave me a sense of assurance before stepping foot inside. Once we did, I could easily see why they are currently at 4.9 stars. George was amazing!! Not only was he accommodating, but he did everything he could to make sure we were well informed of the progress along the way and helped get our family of four out in less than the original three hours quoted. Not to mention, when there was additional items uncovered (that were not detrimental to the operation of our vehicle), we were advised to have it taken care of when we return. There were no high pressure tactics to get us to have more work done (than was truly needed). Simply because of that, if we had the extra time, I would've asked them do that maintenance as well!! The atmosphere was inviting and friendly. If we ever need work done again, and are in the area, 100% we'd intentionally go out of our way to visit them again. Top notch!

2019 BUICK ENVISION ESSENCE Owner

Apr 22, 2026

CarfaxCarfax

I did a follow-up call to inquire as why my new tires were over inflated and NEVER received a call back.

2023 GMC SIERRA K1500 DENALI Owner

Apr 19, 2026

CarfaxCarfax

I had a great experience getting my oil changed here. The staff was friendly, professional, and got me in and out quickly without feeling rushed. They explained everything clearly and didn't try to upsell unnecessary services, which I really appreciated. The waiting area was clean and comfortable, too. Overall, it was an easy, stress-free experience, and I'll definitely be coming back for future service.

2024 GMC SIERRA K2500 DENALI Owner

Apr 19, 2026

CarfaxCarfax

Service department team was great!!

2024 GMC SIERRA K2500 DENALI Owner

Apr 10, 2026

CarfaxCarfax

Very efficient and they got me in and out.

2022 BUICK ENCORE GX SELECT Owner

Mar 24, 2026

CarfaxCarfax

All I have to say is...I do recommend 100%

2025 GMC YUKON DENALI ULTIMATE Owner

Mar 14, 2026

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They treat you well. Great communication pricing is fair and I trust the factory service. Very competitive on tires.

2025 GMC YUKON DENALI XL Owner

Mar 13, 2026

CarfaxCarfax

Liked everything about the experience all done in a timely manner and no extra charges.

2024 INEOS GRENADIER Owner

Mar 13, 2026

CarfaxCarfax

Very fast & easy ....smooth transaction great group of people-highly recommend

2023 HONDA CR-V SPORT TOURING Owner

Mar 8, 2026

CarfaxCarfax

Efficient. Quality. Great customer service.

2020 GMC SIERRA C1500 SLT Owner

Mar 7, 2026

CarfaxCarfax

They found an intermittent problem with the infotainment center. They were very accommodating with the loaner car.

Antoine C.

Feb 25, 2026

CarfaxCarfax

Excellent service Mrs Kim is the Best I always request her when I bring my truck or my Wife's car in for service

Antoine C.

Feb 25, 2026

CarfaxCarfax

Excellent service Mrs Kim is the Best I always request her when I bring my truck or my Wife's car in for service

2025 HONDA ACCORD HYBRID SPORT-L Owner

Feb 21, 2026

CarfaxCarfax

Had a windshield replaced at Better Way auto glass. They did an excellent job. I highly recommend.

2025 GMC SIERRA K1500 AT4 Owner

Feb 8, 2026

CarfaxCarfax

Always great and I highly recommend them.

2018 GMC SIERRA K1500 SLT Owner

Feb 8, 2026

CarfaxCarfax

Good environment and good customer service

2024 GMC SIERRA K1500 DENALI Owner

Jan 30, 2026

CarfaxCarfax

Jay is a trusted service advisor

2025 AUDI Q6 E-TRON PREMIUM PLUS Owner

Jan 30, 2026

CarfaxCarfax

Replaced front windshield that was broken due to something breaking it while driving.

2021 GMC YUKON XL K1500 AT4 Owner

Jan 22, 2026

CarfaxCarfax

Staff are always courteous. I was kept updated of the progress of my service and recall repair while I waited which allowed me to plan the remainder of my day more easily.

Bria B.

Jan 20, 2026

CarfaxCarfax

A scheduled oil change took 2.5 hours

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