Reviews

1829
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Mary Hahn

Oct 31, 2026

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From the first moment we walked in, we were greeted with a friendly face extremely helpful. Edward understood exactly what we were looking for, narrowed down the search And got us into the truck we needed

Jackie Tinnelly

Oct 31, 2026

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Hayley was great to work with on purchasing our new car. She made the process easy and quick. Very happy with her service. Highly recommend if you are in the market for a new vehicle!

Veronica Millinghaus

Oct 31, 2026

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I was in a really bad spot for a couple months without my vehicle. Nobody could figure out how to fix it. Had to pay for a rental for two months finally found out the car was no longer going to run. Went onto Crown Buick’s website just viewing some cars, and the next day I received a phone call from Connor. We discussed my situation we discussed that I had a trade-in that was broken down amongst other things, and he still said hed find a way to work with me. So before even going to the dealership, my credit was run. Everything was already pretty much finalized and by the time I got there, my paperwork was already printed. I ended up with an amazing 2023 Buick encore that I absolutely love with reasonable payments and excellent customer service. Connor, Dustin, and the And the gentleman who finalized our paperwork, I apologize I did forgot his name lol Were absolutely amazing. After horrible car experiences in the past, I dreaded going to another car lot but after going to Buick, that dread is gone. I love my new car and I would recommend anyone to go see these guys. They are a great group of men!

shawn mcnizzle

Oct 30, 2026

GoogleGoogle

Had a great experience purchasing my new GMC Sierra Denali at Crown GMC! Hayley B. was fantastic to work with—friendly, professional, and helpful throughout the entire process. Everything went smoothly, and the purchase was surprisingly easy and relatively quick without feeling rushed or pressured.<br><br>It's always nice when a big purchase can be such a hassle-free experience. I appreciate Hayley's help and would definitely recommend asking for her if you're shopping for a new vehicle. Thanks again, Hayley, and the Crown GMC team!

Landon

Oct 29, 2026

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I had a very good experience at this dealership. Connor was extremely helpful and caring, and went above and beyond to make sure I had a good experience. He did everything he could for me and went above and beyond, can’t recommend him enough

Patricia Eckstein

Oct 29, 2026

GoogleGoogle

Jacqueline Waller helped me from the moment I came in to Buick. He was very knowledgeable about what I needed done. I didn't expect to be taken care of so fast since , but Mr. Waller had me done and out of Buick within a hour. I was very impressed with this young man.

Alan Gauzens

Oct 29, 2026

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Tammy Wagner found us the right vehicle in 2023 and assisted in the lease process. After listening to our criteria, she didn't try to just squeeze you into a vehicle on their lot - she found one across the state and had it brought in for us. Fast forward 3 years and we are still so delighted with our Envision and bundled services (making the driving/ownership experience seamless) that we bought out the lease - and Tammy was tops in helping us again. If you're looking for Buick or GMC ask for Tammy.

CATHY KALLAB

Oct 29, 2026

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Juanito Rudio

Oct 29, 2026

GoogleGoogle

Kim Moore in service did an amazing job keeping us informed about our truck. Thank you so much.

Bob Clark

Oct 28, 2026

GoogleGoogle

the service of my GMC was about as good as you are going to get, John Grundon did a very good job of seeing that every thing i wanted done to my vehicle was done as i requested, so you just can't ask of anything more. I will be back for my next service.

Ray K

Oct 27, 2026

GoogleGoogle

Excellent service. Right on time with service time estimate

Joe Pichardo

Oct 27, 2026

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Called the service department multiple times to have my Dash cam system installed. I ordered my cameras through my GMC app so, I wanted the device installed on my 2026 2500HD by the dealership. I left message after message and never recieved a call back. Its been 2 weeks and never got any communication whatsoever.

Anthony Cannon

Oct 26, 2026

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Drew Oleson was easy to work with. Never once was he pushy. Answered questions honestly and was very understanding of my situation. Great car buying experience. Easy in and out process.

David McElhaney

Oct 26, 2026

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Lied about features on a vehicle to my 73 year old mother and played dumb when they were called out. She had to jump through hoops for them to let her have her previous car back and still took advantage of her monetarily from that point forward.

Fred Orr

Oct 24, 2026

GoogleGoogle

Tammy Wagner made the purchase and delivery of my Acadia easy and smooth. Working with her was enjoyable. If you like GMC and Buick products check out Crown in St Petersburg. Tammy will help you out!

Niki Richards

Oct 24, 2026

GoogleGoogle

Tammy Wagner, Mark Fernandez and Cole Connor made an outstanding team to help us with the purchase our new GMC 2500. Tammy was so incredibly helpful and responsive, Mark made sure the financing was seamless and quick and Cole helped us with the BEST deal. We would highly recommend you go see Tammy for your next purchase.

Mark Bloomer

Oct 24, 2026

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Jeff Mitchell

Oct 23, 2026

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Can't say enough good about Hayley and Lawrence in sales. Crown should be proud to have these two representing your company. They were kind, and easy to work with and honestly just a pleasure to do business with. Everyone that I've dealt with in the sales and finance department were low pressure and worked with me to try and see my needs were met.<br><br>Excellent buying experience!

Ilya Kislenko

Oct 23, 2026

GoogleGoogle

Got a new GMC Sierra. The whole process was great huge shout out to Drew Oleson and Cole Connor. Big thank to the whole, great experience.

Scott garceau

Oct 19, 2026

GoogleGoogle

Had a great sales experience with Hayley! Highly recommend working with her.

Heidi Manson

Oct 19, 2026

GoogleGoogle

Tammy at Crown Buick was a breath of fresh air! She was knowledgeable, prompt, friendly, and kept everything on track. Buying out my lease was something I wasn’t looking forward to, but she made the entire process smooth, quick, and painless. Such a great experience thanks to Tammy!

Brian B

Oct 18, 2026

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Nelson Sparks

Oct 17, 2026

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Everyone at Crown was so friendly and willing to help out. The dealership immaculate and convient. And if buying a car is fun, our salesman, Andrew made it feel that way. Amazed me that with two months experience, he knew the product and made the process very easy. Crown has themselves a winner.

Adam Cotto

Oct 17, 2026

GoogleGoogle

Update (10/17/26): I recently purchased another vehicle from Crown Buick GMC, and somehow the buying experience was even better the second time around! Drew Oleson and the GM, Hector Nieves, went above and beyond to make sure I was well taken care of throughout the entire process. Their professionalism, responsiveness, and commitment to customer service truly stood out. I couldn’t be happier with my experience and would highly recommend Crown Buick GMC to anyone looking for a great dealership and an even better team! I had a great experience buying a truck from Crown Buick GMC. Spencer Guy was very knowledgeable, helpful, patient, and was a pleasure to work with. This was easily the best experience I've every had at a car dealership!

Joe Sova

Oct 16, 2026

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I have been going to Crown for many years matter fact I bought a GMC Pontiac when Crown used to have a Crown Pontiac dealership. Kim was great. She completed my job. She called me as soon as I got done and the driver picked me up. He was fabulous too.

Roselena Mells

Oct 16, 2026

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Doug Jr P

Oct 15, 2026

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Jeff Meeks

Oct 9, 2026

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Kim Moore was my service advisor and she is amazing, very friendly, professional and knowledgeable. I highly recommend you getting your vehicle services here and requesting Kim as your Service Advisor.

AmHousingVal

Oct 7, 2026

GoogleGoogle

John Grundon saves they day again! He immediately knew what the problem was and also fixed a sensor issue that no one else could. Thank you for excellent service!

Michael Bellotte

Oct 6, 2026

GoogleGoogle

I had a great experience purchasing a new vehicle from Hayley. Easy process and very informative. Thanks very much.

Randy Hedrick

Oct 6, 2026

GoogleGoogle

Jay and Crown GMC did a great job of managing my auto warranty and auto insurance for a leaking and cracked windshield on my truck. He even provided a loaner car while the issue was being settled with the warranty and insurance companies. Great job!

John Floto

Oct 6, 2026

GoogleGoogle

I had a tremendous and seamless experience with the team at Crown Buick GMC. Hayley Basilotto was a pleasure to work with throughout the process. They operate with speed and openness. She worked with the sales team to uncover every available offer. Highly recommend reaching out if you are looking for a new vehicle.

Grace Carroll

Oct 6, 2026

GoogleGoogle

Hi there! This is a super Crown Buick GMC Dealership, and thank you so much, Jose Castillo. For taking the time to help me review the best options for my car battery, etc. The last time o recently went. Kim helped me on a Saturday.:) Sooo much! Thank you! Also, thank you from times before to the nice man who drove my Mom and I to the Starbucks, while we waited to get my car repaired. It means a lot since I was having a hard time that day. Have a great week, and I’ll look out for a coupon/s in the mail. Trust help, thanks! Have a great holiday season, Grace

Corey Heinz

Oct 5, 2026

GoogleGoogle

Lawrence was incredibly helpful, attentive, and patient ensuring I was put into the right vehicle. This stayed true from visit through to sale. I'd buy from him again

Roger Van Etten

Oct 3, 2026

GoogleGoogle

There’s not enough gold stars to express my experience because Hayley deserves a 10. She was very welcoming, friendly and knowledgeable on vehicles they had to suit my desires. I could’nt be happier with my purchase of a 2025 GMC Denali! Thanks to Hayley and the entire team at crown.

dennis sherbak

Oct 2, 2026

GoogleGoogle

Service advisor, Jay, was excellent!!

Terrell Nixon

Oct 2, 2026

GoogleGoogle

I’ve been coming to Crown GMC for a while now, and every time I work with Jay Waller, the service is nothing short of excellent. Jay is professional, knowledgeable, and always goes the extra mile to make sure I’m taken care of. He keeps me updated on my vehicle, explains what’s going on in a clear way, and always gives me the right call when my car is ready. Jay makes the whole process smooth and stress-free, and that kind of consistency is rare. It’s because of his great service that I’ll keep coming back to Crown GMC. Jay is truly an asset to the team, and I highly recommend asking for him if you want outstanding service!

Brian Wimmer (BWim)

Oct 2, 2026

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Minerva Rodriquez

Oct 2, 2026

GoogleGoogle

I buy my car , and they treat me very good and professional. Thank you very much

paul barlow

Oct 1, 2026

GoogleGoogle

Great service as always. Kim is fantastic and Crown is consistently excellent. Hands down best experience I could ask for!!!

Curtiss Hartley

Oct 1, 2026

GoogleGoogle

I moved here a year ago and it took quite a bit of time to find a dealer to service my new Buick Enclave. I’m happy with the friendly and helpful folks in the service department, and they have large and comfortable waiting lounge with free coffee and water plus a snack machine.

George Rios

Sep 30, 2026

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Alexis Rau

Sep 30, 2026

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Nicole Reed

Sep 30, 2026

GoogleGoogle

Shoutout to Haylee for her exceptional customer service!!! She’s definitely a gem!

Nicole Gauthier

Sep 30, 2026

GoogleGoogle

Hayleywas absolutely amazing to work with! I’ve been looking for cars for quite a while now and Has been the only sales consultant that really made me feel comfortable. Without all the pressure! Everyone at the Dealership was amazing and kind! They went above and beyond!

Tammy Wagner

Sep 30, 2026

GoogleGoogle

Great service as always

Kurt Williams

Sep 30, 2026

GoogleGoogle

Great customer service provided by Jay. He ensured every issue was addressed in a timely fashion. The service team's attention to detail with my vehicle maintenance requirements was impeccable. In addition, the auto detail team does fantastic work as well! The truck looked like it just rolled off the showroom floor!

Adelaide Seeley

Sep 30, 2026

GoogleGoogle

Hayley helped me through the whole process of financing my first car. She made it quick and easy, and showed she cares deeply about her customers. If you're in the market, I recommend going to see Hayley!

Caleb Spoto

Sep 29, 2026

GoogleGoogle

Went to the dealership to look at purchasing another truck and met Boris. He showed me exactly what I wanted and made the experience very stress free. Didn't feel pressured or rushed at all. I will only deal with Boris for any of my vehicle purchases from this day forward.

John Peeples

Sep 28, 2026

GoogleGoogle

Just leased a 2026 Buick Enclave from Tammy Wagner, and she was excellent as always. This is the 7th vehicle she’s helped us with, and each one has been a pleasure. Mark Fernandez handled the financing for us again and did a great job explaining everything. Couldn’t ask for a better experience.

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