My son did not really steal my 2021 Acadia AT 4. I loved the car, but he is bought it from me. Crown had another AT4 but a 2023 model. Drew Oleson was my salesman. He is very knowledgeable on GMC products, helped me get a good price on my Alfa trade in, and got the new one prepped and ready to go overnight. Easy transaction that did not take very long. Drew was great to work with. His manager helped make the right trade price in happen too.

My son stole my Acadia AT4! So I had to buy another one. My son did not really steal my 2021 Acadia AT 4. I loved the car, but he is bought it from me. Crown had another AT4 but a 2023 model. Drew Oleson was my salesman. He is very knowledgeable on GMC products, helped me get a good price on… my Alfa trade in, and got the new one prepped and ready to go overnight. Easy transaction that did not take very long. Drew was great to work with. His manager helped make the right trade price in happen too.

Kim made sure that these guys stayed on top of finding a problem that I noticed, but other dealers continued to dismiss or diagnose improperly. After all their effort and time spent, they didn't even charge me since they had initially worked on the same problem before. Outstanding communication and stellar diligence. I couldn't have asked for more. Crown has won my loyalty.

They never gave up looking for a "ghost" other dealers completely dismissed Kim made sure that these guys stayed on top of finding a problem that I noticed, but other dealers continued to dismiss or diagnose improperly. After all their effort and time spent, they didn't even charge me since they had initially… worked on the same problem before. Outstanding communication and stellar diligence. I couldn't have asked for more. Crown has won my loyalty.

James Williams expert Sales Person Crown GMC and it's family of dealerships knows customer service. James Williams was my sales person for my third purchase at this dealership family. Well mannered, articulate, no pressure, friendly interaction. The sales person you… want.

Kim Moore was great to work with. Service was as expected and on time

Service Kim Moore was great to work with. Service was as expected and on time

Thank you for all of your help, Jamie Williams Thank you Jamie Williams and Crown Buick GMC for such a smooth and pleasant experience. We were fortunate enough to have Jamie to work with us in the trade and purchase of our new car. Jamie went above and beyond our expectations and was… very helpful and friendly. We definitely recommend him and Crown Buick GMC.

Always stress free when using the service department Jacquel Waller goes over and beyond making sure your happy before you leave he deserves a raise and definitely a promotion he treats ya like your family!If you every leave this dealership Im following you,Thank you again Jacquel Waller sincerely Candie Perkins Reyburn

SHOUT OUT TO INCREDIBLE SERVICE Always stress free when using the service department Jacquel Waller goes over and beyond making sure your happy before you leave he deserves a raise and definitely a promotion he treats ya like your family!If you every leave this dealership… I’m following you,Thank you again Jacquel Waller sincerely Candie Perkins Reyburn

My family came in and had the pleasure of working with Ed Ma at Crown Buick GMC! We bought a CPO Yukon. I highly recommend Ed and the whole team!

Great Service and professionalism from Boris, he understood the time crunch I was under and was able to make the deal come together. We will certainly be working with him going forward for our future purchases.

Great experience at Crown Buick GMC - Ed Ma My family came in and had the pleasure of working with Ed Ma at Crown Buick GMC! We bought a CPO Yukon. I highly recommend Ed and the whole team!

Boris Cehic Great Service and professionalism from Boris, he understood the time crunch I was under and was able to make the deal come together. We will certainly be working with him going forward for our future purchases.

My Fuel pump power control module malfunctioned at 7,400 mi. Warranty issue. The important thing is that my service contact waited after hours for my truck. Jon Grundon has a talent for finding the parts when parts are sometimes slow to get or on back order expediently. Jon keep me informed every day, sometimes twice a day until the truck was repaired which was just over a weekend.

Excellent communication My Fuel pump power control module malfunctioned at 7,400 mi. Warranty issue. The important thing is that my service contact waited after hours for my truck. Jon Grundon has a talent for finding the parts when parts are sometimes slow to… get or on back order expediently. Jon keep me informed every day, sometimes twice a day until the truck was repaired which was just over a weekend.

Warranty repair Jose Castillo made my warranty repair stress free and kept me updated as to when my replacement part arrived and the time frame when it would be completed.

Our extraordinary Tammy Wagner excelled at meeting our expectations yesterday, December 15, when we walked into our dealership. My husband wanted to buy a new truck and we walked in and told Tammy that at 11 AM and by 5:30 PM we had a purchase. We knew exactly what we wanted to purchase in the truck and Tammy made it happen., and then our financial officer Mark Fernandez set the whole purchase up electronically. This was the easiest deal and purchase that we have ever experienced and they are just fantastic.. The Customer Service that we receive is greater than five star rating from Tammy which keeps us continuing to go back to her and our recommending her to everyone that we talk to about the extra extraordinary services and deals that we received from the GMC dealership. For the second time we brought both of our basset hounds, helping everyone to know that they are dog friendly which was truly a treat not just for everyone who got to visit with our dogs, but also for them to be with us so they could meet everybody! Just wonderful! Wishing everyone a happy and healthy holiday season and a hopeful new year! Pat and Chris

Excelente servicio La amabilidad y efectividad me obligaba a regresar…..

Tammy Wagner excels Agains!! Our extraordinary Tammy Wagner excelled at meeting our expectations yesterday, December 15, when we walked into our dealership. My husband wanted to buy a new truck and we walked in and told Tammy that at 11 AM and by 5:30 PM we had a… purchase. We knew exactly what we wanted to purchase in the truck and Tammy made it happen., and then our financial officer Mark Fernandez set the whole purchase up electronically. This was the easiest deal and purchase that we have ever experienced and they are just fantastic.. The Customer Service that we receive is greater than five star rating from Tammy which keeps us continuing to go back to her and our recommending her to everyone that we talk to about the extra extraordinary services and deals that we received from the GMC dealership. For the second time we brought both of our basset hounds, helping everyone to know that they are dog friendly which was truly a treat not just for everyone who got to visit with our dogs, but also for them to be with us so they could meet everybody! Just wonderful! Wishing everyone a happy and healthy holiday season and a hopeful new year! Pat and Chris

Stolen parts My truck was in for service and my entry access steps were stolen before driving off the property I informed Jose Castillo. He went and got Neal Thompson and informed him of what occurred Neal never spoke or apologized for what happened.… Jose let me know that Neal would take care of it I checked back with Jose and he said that Neal hadn't given him any update. I checked back with Jose 2 days later and he said that Neal hadn't done anything. I waited another 3 days and no one contacted me so I drove back to the dealership and Jose asked me to wait while he went to get Neal when he returned Neal still never spoke to me to say hi or any apologies definitely not the right person for this job. Neal told Jose to order new parts for the next day which he could have done from the beginning. I had to make another trip back to the dealership to have the new parts installed I think that Neal being the customer service manager would have more people person skills. Maybe Neal needs a big refresher course or someone else needs to be in that position. I had every right to really express his non professional skills Jose was very professional and apologizing for his lack of being courteous. I can definitely say that Jose was the example that Neal needs to follow. John Williams

Jacques Walker is always helpful. He listens when Im explaining my needs

Great service Jacques Walker is always helpful. He listens when I’m explaining my needs

Great people Quality what else can one say

My service appointment with Crown Buick / GMC was excellent! Jacquel Waller, my service rep, did a great job of keeping me informed of what was to be done and getting me checked out on a quick, friendly professional manner. The customer service waiting area was spacious and clean. Thank Jacquel Waller!

Crown GMC/Buick treats me like a king! My service appointment with Crown Buick / GMC was excellent! Jacquel Waller, my service rep, did a great job of keeping me informed of what was to be done and getting me checked out on a quick, friendly professional manner. The customer… service waiting area was spacious and clean. Thank Jacquel Waller!

Crown GMC/Buick treats me like a king! My service appointment with Crown Buick / GMC was excellent! Jacquel Waller, my service rep, did a great job of keeping me informed of what was to be done and getting me checked out on a quick, friendly professional manner. The customer… service waiting area was spacious and clean. Thank Jacquel Waller!

Denali repair review I worked with Jose Castillo for a recall on my 6.2 engine. Jose was well informed, friendly and even got the sticky grease off of my truck. I appreciate the fine service. Thank you. Steve

Kimberly Moore was very friendly and professional and kept me updated on my repair.

Friendly service Kimberly Moore was very friendly and professional and kept me updated on my repair.

Great service Jose Castillo goes above and beyond to make sure all of my concerns and questions are answered before I drive away with my vehicle. The customer service area and bathrooms are very clean and accommodating.

I love my service advisor Mr. George he is really laid back, keeps you up to date regarding your vehicle, has great customer service! Highly recommend!

No Complaints! Awesome Service! I love my service advisor Mr. George he is really laid back, keeps you up to date regarding your vehicle, has great customer service! Highly recommend!😊

Loving my car service… Jose Castillo stepped up when my service advisor wasn’t available. I mentioned to Jose that I had an appt for a recall but also needed to have a couple of items checked out since I was here. He took care of them with a smile and went over… and above to make sure my Acadia was safe and running top notch. Thank you Jose! Looking forward to my next visit to Crown!

JAQUEL my service advisor is so friendly and always makes sure am happy with service before I leave I will always be having my truck serviced at crown, and the mechanics do a awesome job when I leave my truck drives my truck drives away smiling

Thank you, Kimberly Moore for contacting me so quickly about a recall issue that I was actually having trouble with and did not know why until her call. She got the vehicle parked quickly and got my vehicle scheduled at a time and date that worked for me. Excellent communication.

Kim Moore was my service rep and she was great. Service was performed in a timely manner and I am satisfied. The only negative I will mention is my passenger front tire has a nail in it and that was missed when the tires were rotated. Other than that, I was very satisfied.

One of the greatest buying experience. Boris, was more like a friend than a salesman. There was no pressure to purchase. Answered all my concerns very honestly and the most important thing was he worked very hard to get me the best price.

Another Outstanding Experience with Tammy Wagner at Crown Buick GMC This is our fifth vehicle purchase with Crown Auto, four of them being GMCs with the help of Tammy Wagner. Tammy is not only one of the top Sales Agents but also a genuinely caring and down-to-earth professional. Every purchase experience with her has been smooth, attentive, and detail-oriented. Im always very pleased with Crown Auto, and once again extremely happy with the outstanding professionalism and customer care Tammy provides. Most recently, I purchased a GMC Sierra 2500 HD, and the entire process was seamless thanks to Tammys knowledge and attention to detail. I would highly recommend Tammy Wagner and Crown Auto to anyone looking for their next vehicle.

Boris Cehic was my sales representative, and he provided an exceptional car-buying experience from start to finish. I initially reached out regarding a Yukon that was in transit, and he immediately followed up with thorough communication and attention to detail. Since I live in Tampa and work as a teacher, I was unable to travel to St. Petersburg to review financing and other details in person. Boris went above and beyond to ensure that every aspect was handled efficiently and that I was kept fully informed throughout the process. When the vehicle arrived earlier than expected, I completed the purchase in St. Petersburg. It was a pleasure to finally meet Boris in person after experiencing such a high level of professionalism and customer care remotely. This has truly been the best car-buying experience I have ever had.

The buying experience was quick and easy. All negotiated pricing was predetermined make the visit to the dealership quick and easy. Thanks Tammy Wagner!

With the expert, excellent service of Jacquel (Jay) Waller, our service manager, we had delivered two vehicles to trade in for purchase of a new Yukon. From the point of drop-off Jay and his team inspected, communicated service needs, completed service and clean-up all within 2 days, ready for our new vehicle purchase! Our service was exceptional, including complete detailing of our vehicles. The quality and excellence of service, Jay's oversight, are reasons for our decades of loyal patronage of Crown Buick GMC Service. Thank you, Pat Quigley and Tristam Lynch

I brought my 22' Buick Encore GX in for servicing, and an issue with my batter or starter, per the Buick App notification. I worked with George Zaroff this time around, and he was very nice, informative, and listened to my problems. He kept me in the loop as to what was found (bad battery), and other things that my car may need for the mileage it was on, and they got it all done in the day. I appreciate it very much, and the drive back & forth from home is always helpful. The driver, Greg Walker, is very nice and gets me to where I need to go in great time.

Yesterday, much to our delight we completed our 2025 Yukon Elevation yesterday with Tammy Wagner, our exclusive GMC agent and product specialist, our second vehicle that we had special built to accommodate our pet travel needs. Tammy expertly handled every aspect of our request and purchase, so helpful to us, such a great resource to make sure that we receive the car that we wanted, with a second row bench seat in a Yukon essential for our basset hounds. She worked with us to build our vehicle and made it happen. For over a decade, we have worked with Tammy Wagner for our GMC needs, have a relationship of trust that generates through experience and relationships. She knows our needs as our family that have changed over time. We are so Thankful to Tammy for all her support and expertise which have and continue to be invaluable to our decisions. With gratitude for GMC Crown St. Petersburg, FL, and Ms. Tammy Wagner, Pat Quigley and Chris Lynch

Kim Moore was courteous, considerate and communicative about every aspect of the repair we needed. We are from out of town and Kim knew we were traveling. She made sure we were safe and had a cost efficient and effective repair.

Crown Buick has consistently demonstrated a commitment to quality, professionalism, and reliability. My experiences with their service department have consistently been positive. Kimberly Moore exemplifies the high standards of service and professionalism that Crown Buick upholds. Her exemplary service included providing money-saving coupons, further enhancing the customer experience. Crown Buick remains my preferred dealership for all service and repair needs.

Very nice and kind and knowledgeable sales people ( Tammy Wagner ) and staff really able to meet all your needs !!

This was my first time buying from Crown Buick GMC and I will definitely buy from them again. Jeff in the sales department was very helpful finding the vehicle I was looking for and did an excellent job keeping me up updated. I would highly recommend him.

Took my 2025 GMC truck in for its first oil change and tire rotation. I was greeted promptly by Kimberly Moore in the service department who started the check in and paperwork process for my truck. Everything went as expected except my truck was finished quicker than I thought and I didnt get to finish going through my emails. A great start of my day! Thank you Kimberly!